An agent is unavailable
Open Settings › Providers and read its status. Install a missing agent, complete an expired sign-in through its own flow, or update a version below the supported minimum. Use Check now after correcting the prerequisite. An installed executable and a valid account are both required.
For Skyflo's own keys, use Test key and verify the selected provider platform. A provider being unreachable is different from a rejected key.
A mission is waiting
Open the mission and look for an unanswered question or approval request. Review the current action before deciding. A stale request may already have been handled elsewhere or replaced. Refresh the mission state instead of approving an old copy.
If it reports a usage limit, inspect Usage. Retrying cannot replenish an allowance. If you stopped a turn, inspect completed edits and external effects before sending another instruction.
Skyflo Cloud cannot move or return
Wait for the turn to finish and answer pending requests. Confirm the agent is supported, GitHub is connected, required agreements are current and the account has remaining allowance. The move dialog reports prerequisites and omitted files.
A return can wait for the remote machine to become ready. Keep the recovery state intact, and verify the files after it reports success. Do not interpret a request to retry as proof that the earlier transfer had no effect.
A phone shows old content
Check the phone's connection and keep Skyflo open and connected on the Mac for Mac missions. Saved content can be read while offline, but messages and decisions need a connection. Generate a fresh pairing code when an old one has expired.
Ask for help
Use Support. Include the Skyflo version, Mac type, the exact visible error and what happened immediately before it. Say whether work runs on the Mac or in Skyflo Cloud. Describe what remains preserved and what you have already tried. Remove secrets and unrelated customer content from any diagnostic material.