ContactDirect communication channels
Contact Skyflo.
Direct channels to the engineering team, leadership, and product support. We read and answer every genuine technical and operational inquiry.
Direct Inboxes
Choose the right channel for your inquiry
Every message is routed to an engineer or responsible officer equipped to answer it directly.
Technical Support
For Skyflo Desktop runtime issues, agent coordination problems, model provider connections, or unexpected errors.
Please include your macOS version, Skyflo Desktop version (Settings > General), and the observed behavior. Leave out passwords and secrets.
Enterprise & Pilots
For engineering teams evaluating on-premise governance, multi-repo pilots, or custom security reviews.
Direct technical consultation with our engineering team. We walk through source, architecture, and deployment options rather than sales decks.
Security Disclosures
For responsible disclosure of security vulnerabilities, credential custody issues, or process confinement boundaries.
We acknowledge receipt promptly, investigate within 24 hours, and coordinate remediation before any public disclosure. PGP key available upon request.
Billing & Subscriptions
For assistance with plan upgrades, invoices, subscription changes, or statutory refund remedies under our published policies.
Merchant of record: Dodo Payments (support@dodopayments.com). We coordinate directly with Dodo so you never have to resolve the same issue twice.
Karan Jagtiani
For architectural feedback, strategic partnerships, investments, or direct discussions on agentic engineering.
Founder and CEO of Skyflo. Available directly via email and on X (@karanjagtiani04). We reply with substance and direct answers.
Grievance & Legal Notices
For statutory complaints, formal legal notices, and data rights requests (access, correction, or deletion).
Operantix Systems Private Limited, Pune, Maharashtra, India. Grievance Officer: Karan Jagtiani. Acknowledged within 7 days; resolution within 30 days.
Sharing log details safely
Skyflo Desktop runs locally on your Mac. When investigating an unexpected daemon exit, mission failure, or provider timeout, sharing log excerpts helps diagnose root causes quickly without exposing secrets.
Log location: ~/Library/Logs/Skyflo/main.log
Custody note: Skyflo sanitizes bearer tokens and secret keys before writing them to local log files. Always review excerpts before attaching them to an email.
tail -n 100 ~/Library/Logs/Skyflo/main.logFilter for errors only:
grep -E "ERROR|WARN" ~/Library/Logs/Skyflo/main.logSelf-Service & Documentation
Looking for something else?
Desktop Release Notes
Detailed release changelog, verified performance measurements, and version history for Skyflo Desktop.
Phone & Device Pairing
Step-by-step instructions for pairing Skyflo for iPhone and iPad with your Mac, approvals, and troubleshooting.
Capability & System Status
Transparent audit of every registered capability, current shipping status, and backing technical evidence.
Privacy Notice & Terms
Our immutable legal documents, local-first custody boundaries, and statutory refund policy.
Operantix Systems Private Limited
Registered office: Pune, Maharashtra, India · Grievance Officer: Karan Jagtiani