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v0.3.1: Chat Queueing + Server‑Side History Search (UX for Real Operators)

Why fast history, debounced search, and prompt queueing matter when you’re triaging an incident at 2am.

8 min read
releaseuiuxreliability

What Problem Does Chat Message Queueing Solve?

During incident response with a streaming AI agent, operators often think of follow-up questions while the current response is still generating.

Without queueing, operators must:

  1. Wait for the current response to complete
  2. Remember their follow-up question
  3. Type and submit after the stream ends

This "wait" is expensive. It breaks flow and causes operators to lose their mental thread.

With queueing: Questions queue up during streaming and auto-execute in sequence.


How Does Chat Message Queueing Work?

The queue follows a simple FIFO (First In, First Out) design:

FeatureQueue during streaming
BehaviorUser prompts go into a visible queue
FeatureRemove from queue
BehaviorQueued items can be deleted before sending
FeatureSubmit now
BehaviorInterrupts current stream, sends immediately
FeatureAuto-drain
BehaviorAfter stream ends, next queued item sends automatically

Key safety requirements:

  • Auto-draining must not create race conditions
  • Duplicate submissions must be prevented
  • Queue state must survive component re-renders

This mirrors how humans work in incident response: you build a mental stack of follow-up questions as new information emerges.


Why Is Server-Side History Search Necessary?

Client-side filtering works until you have:

ScaleMany conversations
ProblemLocal list incomplete
ScalePagination
ProblemCan't search pages not yet loaded
ScaleStale data
ProblemLocal cache diverges from server
ScaleCross-session
ProblemPrevious sessions not in memory

Server-side search implementation:

FeatureDebounced input
Specification300-400ms delay before query
FeatureMinimum query length
Specification≥ 2 characters required
FeaturePagination
SpecificationCursor-based, works while searching
FeatureIndexed fields
SpecificationTitle, first message, timestamps

This isn't glamorous engineering. It's the difference between "nice demo" and "usable daily."


Why Are "Small" UX Features Actually Reliability Work?

In DevOps tooling, the UI is part of the control plane. If your UI makes it hard to:

TaskAsk follow-up questions quickly
Impact When HardOperators lose context mid-incident
TaskFind prior incident context
Impact When HardSame issues get re-diagnosed
TaskPreserve continuity in long sessions
Impact When HardTrust in the tool degrades

When operators abandon a tool during incidents, it doesn't matter how good the AI is. The tool failed.

Chat queueing and search weren't vanity features. They were "make this usable at 2am" features.


How Do You Implement Safe Auto-Drain for Queued Messages?

Auto-drain requires careful state management:

typescript
// Safe auto-drain implementation
const processQueue = useCallback(async () => {
  if (isStreaming || queue.length === 0) return;
  
  const nextMessage = queue[0];
  
  // Prevent duplicate processing
  if (processingRef.current === nextMessage.id) return;
  processingRef.current = nextMessage.id;
  
  // Remove from queue before sending
  setQueue(q => q.slice(1));
  
  // Send to agent
  await sendMessage(nextMessage.content);
  
  processingRef.current = null;
}, [isStreaming, queue, sendMessage]);

// Trigger on stream completion
useEffect(() => {
  if (!isStreaming) {
    processQueue();
  }
}, [isStreaming, processQueue]);

Related articles:


What is chat message queueing? Chat queueing allows users to submit multiple messages while an AI agent is still responding. Messages queue up and execute in sequence.

Why not just disable input during streaming? Disabling input forces users to wait and remember questions, breaking flow during time-critical incident response.

How does server-side history search differ from client-side? Server-side search queries all conversations in the database, while client-side can only filter what's already loaded in the browser.

What debounce delay is appropriate for search? 300-400ms provides a good balance between responsiveness and avoiding excessive API calls during typing.

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